Mail & telephone services: Efficient communication for a seamless flow of information
CIBORIUS optimizes mail and telephone services, ensures smooth communication and information transfer. Our customized solutions ensure efficient business processes and fast responses.
Certified quality
Postal and telephone services: availability according to your wishes, around the clock
We make sure that you can be reached whenever you want. With our mail and telephone services, you benefit from comprehensive communication for your company – at any time you wish.
We process inquiries competently during normal business hours and also around the clock, seven days a week.
- Operation of telephone exchanges
- Internal and external mail distribution
- Messenger/courier services (for your documents, files, confidential information, etc.)
Satisfied customers
Our locations: We take over mail & telephone services so that your company remains reachable
At peak times, when staffing levels are low, we support you with typical office tasks and ensure stable company communication. You will find experienced contacts in our branches.
FAQ – Postal & telephone services: Frequently asked questions
What are the advantages of outsourcing mail & telephone services and relying on external specialists?
Outsourcing mail & telephone services offers numerous advantages:
- Cost efficiency: By outsourcing, companies can save costs for personnel, training and infrastructure. External service providers often offer flexible price structures that can be adapted to actual requirements.
- Professional processing: External specialists have the necessary experience and expertise to handle mail and telephone services efficiently and professionally. This ensures a high standard of quality and reliable processing.
- Focus on core competencies: Companies can concentrate on their core competencies, while external service providers take over the administrative tasks. This increases the company’s productivity and efficiency.
- Scalability: External service providers can flexibly adapt their services to the company’s needs. This is particularly advantageous in the event of seasonal fluctuations or company growth, as no additional internal resources need to be built up.
- Technological advantages: External service providers often use state-of-the-art technology and software solutions to make mail and telephone services efficient. This leads to improved communication and processing speed.
By outsourcing these services, companies can not only save costs, but also improve their service quality and focus on their strategic goals.
Who offers mail & telephone services?
Mail & telephone services are provided by specialized service providers or internal departments within the company. These specialists have the necessary expertise and equipment to ensure a professional and efficient service. The employees of service providers integrate seamlessly into the company processes on site.
What tasks do mail & telephone services perform?
Mail & telephone services perform tasks such as receiving and distributing mail, handling incoming and outgoing calls, forwarding messages and organizing courier services. They ensure efficient and reliable communication.
Why are mail & telephone services important?
Mail & telephone services are important to ensure efficient communication and information processing. They support the smooth running of business processes and contribute to customer and employee satisfaction.
What are postal & telephone services?
Mail & telephone services include services relating to the administration and processing of incoming and outgoing mail and the handling of telephone calls. They contribute to smooth communication and organization within the company.
What is the direct co-operation with the CIBORIUS staff in the reception area like?
Our team integrates seamlessly into your reception area and works closely with your team. Through clear communication and close coordination, we ensure effective in-house mail processing and telephone services.
What special security precautions apply to the handling of confidential information at CIBORIUS?
Our employees undergo rigorous training in data protection, and modern technologies secure confidential conversations to ensure the highest security standards. Encrypted communication channels and access controls reliably protect confidential information.
The highest security standards are maintained by trained personnel, encrypted communication and special protocols. Our in-house solutions guarantee the protection of confidential information directly on your premises.