Zertifizierungen
«Wir gehen in Sachen Qualität über bloße Versprechungen hinaus. Regelmäßige Zertifizierungen belegen unsere fortlaufende Kompetenz und geben Ihnen klare Nachweise unserer Expertise.»
Certifications – FAQ: Frequently asked questions
What role does employee training play in quality management?
Employee training is a central component of quality management. Well-trained employees understand the requirements and processes of the quality management system better and can contribute more effectively to maintaining and improving quality standards. Training promotes quality awareness, improves performance and ensures that all employees are up to date with best practices and standard requirements.
What costs are associated with ISO certification?
The costs for ISO certification vary depending on the size and complexity of the company, the number of locations and the scope of the certification. They usually include expenses for the implementation of the quality management system, training, internal audits and the fees of the external certification body. An exact cost estimate can be obtained through a consultation with an experienced quality management consultant.
How does the certification process for quality management systems work?
The certification process for quality management systems begins with an internal review and the implementation of a quality management system in accordance with the requirements of the desired standard (e.g. ISO 9001). This is followed by an external audit by an accredited certification body, which checks the system for conformity. After a successful audit, the certificate is issued. Regular surveillance audits are necessary to maintain the certification.
What advantages does ISO certification offer a company?
ISO certifications offer numerous benefits, including improved process quality, higher customer satisfaction and access to new markets. They promote a systematic approach to process improvement and compliance with legal requirements. ISO certifications increase the trust of customers and business partners and help to minimize risks and increase operational efficiency.
Why are quality management and certifications important for companies?
Quality management and certifications are crucial for companies as they ensure that products and services meet the specified standards and customer requirements. Certifications such as ISO 9001 increase customer confidence, improve operational efficiency and reduce errors. A robust quality management system contributes to continuous improvement and competitiveness and facilitates access to new markets.
How do CIBORIUS customers benefit from the constant adaptation to new requirements through certification culture?
The certification culture not only ensures quality, but also enables constant innovation. Customers receive state-of-the-art services and benefit from a partner who actively responds to changes in the security industry. The certification culture ensures continuous optimisation of services.
How does the “AMS – Systematic Occupational Health and Safety” certification help CIBORIUS customers to select a safe service provider?
The “AMS – Systematic Occupational Health and Safety” certification proves that CIBORIUS fulfils the highest standards in occupational health and safety. Customers can rest assured that they are working with a partner that prioritises the health and safety of its employees and therefore provides reliable services. The certification provides a reliable basis for selecting a service provider with the highest level of security expertise.
Transparency through certification
In order to measure the quality of our work, we have it regularly assessed internally and externally by a strict quality management system in audits. In order to create transparency within the various business areas, CIBORIUS relies on regular certifications and the continuous updating of organizational charts. This ensures a clear definition of responsibilities and competencies both internally and externally.
Industry standards and certifications help us to constantly develop further in accordance with PDCA. Both the security services provided and the effectiveness of processes within the company and in cooperation with customers are examined.
We are constantly adapting our portfolio and work processes to become even better. In addition to customer satisfaction, we also measure the satisfaction of our employees. The overall climate is a factor in our very low complaint and error rate.
Certifications
- Certification according to DIN EN ISO 9001:2015
- Environmental management certification in accordance with ISO 14001
- Certification according to DIN 77200 for security services
- Certification of a management system in accordance with DIN 45001:2018
- VdS certification for the emergency call and service control center (NSL)
- Certification according to VdS 2172:2020 as an intervention center
- VBG certification “AMS – Occupational health and safety with a system”
- Certification as an IHK training company
- Quality department
Quality, service sustainability: our certificates
DIN EN ISO 9001:2015
Our processes are optimized and certified in accordance with DIN EN ISO 9001:2015. Our customers can rely on the reliability and quality of our work. The following aspects are included in the quality management assessment:
- Customer orientation
- Responsibility of the management
- Involvement of interested parties
- Process-oriented approach
- System-oriented management approach
- Continuous improvement
- Fact-based decision-making approach
- Supplier relationships for mutual benefit
Environmental management according to ISO 14001
An environmental management system has been introduced in our companies to improve environmental performance and comply with defined environmental targets. The ISO 14001 standard defines the requirements for this. The following aspects are important here:
- Definition of targets and processes for an improved environmental footprint
- Implementation of the processes
- Monitoring processes with regard to legal requirements and compliance with defined targets
- If necessary, processes and targets are improved
DIN 77200 for security services
CIBORIUS is a DIN 77200 certified security company. This standard defines uniform and verifiable standards for the security services provided by security service providers. We guarantee our customers highly professional security services and competent advice. The following aspects are included in the assessment:
- Organizational implementation of the security services
- Personnel management
- Effectiveness of work processes
Management system according to DIN 45001:2018
CIBORIUS Security Service Solutions Berlin GmbH has been comprehensively certified in accordance with ISO 45001:2018. The comprehensive certification for safety and health at work applies to the following service areas
- Plant security
- Property and construction site security
- Gate and reception services
- Alarm activation / alarm service
- Intervention service
- Patrol services
- Event security service
- Security and public order services in public spaces
- Personal protection
- Separate services
- Retail detectives
- Safety training
VdS certification for the control center (NSL)
VdS certification for the emergency call and service control center (NSL) in Frankfurt am Main
The VdS certifies an emergency call and service control centre (NSL) according to strict structural, technical and organizational criteria, thereby guaranteeing the highest quality. VdS 3138 is based on ISO 9001, which is extended by the VdS guideline to include additional security-related requirements.
Intervention center acc. VdS 2172:2020
The task of the intervention centers is to quickly identify and assess threats and initiate coordinated measures in advance. State-of-the-art monitoring technology enables a precise assessment of the situation.
The CIBORIUS locations in Berlin, Erfurt, Stuttgart and Mannheim are recognized as certified intervention centres in accordance with VdS 2172.
AMS - Occupational safety with a system
“Good occupational health and safety leads to a high quality of work and promotes the productivity, performance and motivation of your employees.” (VBG, VBG Fachwissen AMS – Arbeitsschutz mit System, revised version 5.0/2018-04).
Following the introduction of the “AMS – Systematic Occupational Health and Safety” at CIBORIUS Security & Service Solutions Berlin GmbH, the systematic and effective occupational health and safety was assessed and certified by a VBG expert auditor. CIBORIUS Security & Service Solutions Berlin GmbH has thus been recognized as a safe and healthy company that systematically prevents accidents at work, occupational illnesses and work-related health hazards.
IHK training company
CIBORIUS meets the requirements for a training company. In-depth skills and sound knowledge are taught in a qualified manner at each of our locations. All respective chambers of industry and commerce have confirmed this in writing.
CIBORIUS is making an important contribution to the future viability of these cities through its active commitment to securing the next generation.
References: We look after these customers
Merkmale, die
für sich
sprechen
Top qualifizierte Mitarbeiter,
die wissen was sie tun!
Einsatz von Robotern und
Drohnen zur Gefahrenabwehr.
Einsatzorte auch in Ihrer Nähe.
Ihr Schutz ist unser Auftrag.
Niederlassungen deutschlandweit.
Weil Kundennähe zählt!
Anerkannte Zertifizierung
bestätigt erstklassige Qualität.
reliable partner to the security industry throughout Germany for many years.
Locations throughout Germany. We protect people, objects and values.
reliable partner to the security industry throughout Germany for many years.
Anerkannte Zertifizierung
bestätigt erstklassige Qualität.
Monitoring & Einsatzbereitschaft.
Wir sind rund um die Uhr im Einsatz.
Sicherheitsdienste für physische Sicherheit, Bewachung sowie Alarm-/Reaktionssysteme.
Einsatz von Robotern und
Drohnen zur Gefahrenabwehr.
Fast response: emergency call & service control center
Our security guards at the control center (NSL) can respond to potential threats faster and more efficiently than ever before through advanced, AI-powered technology such as intelligent video analytics, preventing vandalism, theft and property damage – and the associated costs – before they occur.
Our locations: At your side everywhere – nationwide
With over 1,500 dedicated employees, we are present throughout Germany to offer you holistic and integrated solutions – be it in the areas of security, security technology, facility services or training and further education.
Kontaktieren Sie uns noch heute!
Finden Sie heraus, wie wir gemeinsam das Wort Sicherheit neu definieren. Mit unserer professionellen Beratung erhalten Sie in wenigen Schritten ein Sicherheitskonzept, das individuell an Sie angepasst ist. Vereinbaren Sie jetzt ein unverbindliches Beratungsgespräch!
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