Social services
The CIBORIUS Group offers you a wide range of options for looking after vulnerable people such as refugees or the homeless. From day-to-day support to comprehensive complete solutions.
As a multi-services provider, CIBORIUS Service takes on the following tasks as part of the
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Certified quality
Social services with heart: the focus is on the community
CIBORIUS Service GmbH is committed to helping people in need of protection with great social responsibility. The comprehensive range of services covers individual concepts aimed at providing professional help, advice, support and care. Empathy and understanding play just as important a role as the expertise of our team, consisting of planners, language experts, nurses, social education workers and doctors.
Housing creation and support
CIBORIUS Service GmbH creates suitable living space by purchasing, leasing or renting. We develop target group-oriented living space concepts and meet minimum requirements for living and sleeping areas. At the same time, we offer structured support ranging from being available in problem situations to creating leisure activities.
Catering, care and childcare
Our services include the provision of client-centred catering, social and organizational support for residents, childcare and homework help. Our specialists take care of social issues and provide advice in the languages of origin.
Leisure activities and language mediation
To combat boredom, we offer daily structuring activities and create opportunities for meaningful leisure activities. Our employees have a wide range of language skills, particularly in the languages of current countries of origin, and thus support effective communication.
Social services as a contribution to strengthening communities
CIBORIUS Service GmbH sees social services not just as a service, but as a contribution to strengthening communities and supporting those who need help. Our commitment extends to day-to-day care, family care, accommodation and provision, making a lasting contribution to a social and supportive environment.
Social services: Questions and answers (FAQ)
What qualifications and skills do employees of companies that provide social services need to have?
Employees of companies that provide services in the social sector must have a range of qualifications and skills to meet the special requirements and challenges of this work. These include:
Professional qualifications:
Training and studies:
Completed training or a degree in a relevant field, such as social work, social pedagogy, nursing or health management.
Further training and certifications in special areas such as gerontology, addiction support, family counseling or trauma education.
Professional experience:
Practical experience in social institutions, care facilities, youth welfare or other social services.
Experience in working with specific target groups, such as senior citizens, children, people with disabilities or mental illnesses.
Personal skills and social competencies:
Empathy and sensitivity:
Ability to put yourself in other people’s shoes and understand their needs and concerns.
Communication skills:
Communicate clearly and comprehensibly with clients, relatives and colleagues.
Being able to listen and create an open and trusting atmosphere for discussion.
Patience and resilience:
Being able to deal patiently with difficult situations and behaviors.
Be emotionally resilient and able to cope with stressful situations.
Ability to work in a team:
Ability to work effectively in a team and collaborate across disciplines.
Openness to feedback and a willingness to continuously improve.
Organizational and planning skills:
Plan and organize tasks and appointments efficiently.
Flexibility and adaptability to changing requirements and priorities.
Technical and methodological skills:
Documentation and administration:
Ability to document case files and reports accurately and in a legally compliant manner.
Knowledge of the use of management software and databases.
Methodological competence:
Application of counseling methods, intervention strategies and therapeutic techniques, knowledge of crisis intervention and conflict resolution.
Legal and ethical knowledge:
Legislation:
Knowledge of the relevant laws and regulations in the social field, such as the German Social Security Code, Youth Protection Act and data protection regulations.
Ethical principles:
Understanding and adherence to ethical principles and standards in social work.
Respect for the dignity and rights of clients.
These qualifications and skills are essential to competently and professionally master the demanding tasks in the social sector and to ensure high-quality care and support.
How can I make use of social services?
To make use of social services, affected persons or their relatives can contact the relevant institutions or advice centers directly. There are often also public agencies, such as social welfare offices or health authorities, which offer support and refer people on. Online platforms and hotlines can also be the first port of call for information on available services and the application process.
Who can make use of social services?
Social services are generally open to all people who need support. These can be individuals, families, older people, people with disabilities, migrants, homeless people or people with addiction problems. The use of services can vary depending on the type of support and the specific needs of the person concerned.
What types of social services are there?
There are different types of social services, including:
- Family and youth welfare: support for families, children and young people.
- Elderly care: Care and nursing services for the elderly.
- Disability assistance: Support and promotion of people with disabilities.
- Migration services: Help with the integration of migrants and refugees.
- Help for the homeless: Support for homeless people, including accommodation and social counseling.
- Addiction support: Counseling and rehabilitation for people with addiction problems.
What are social services?
Social services are support services that aim to improve the well-being of individuals and communities. These services can include counseling, care, integration support, assistance in crisis situations, social rehabilitation and educational services. They are designed to reduce social inequalities and help people in difficult circumstances.
How does CIBORIUS help to overcome language barriers?
Our employees have a wide range of language skills, particularly in the languages of the current countries of origin of refugees, including Arabic, Persian, Dari, Tigrinya, Kurdish and others. This linguistic diversity enables effective communication and creates a basis of trust, as the residents can express themselves in their mother tongue. This not only makes it easier to overcome language barriers, but also ensures culturally sensitive and needs-based support. CIBORIUS attaches great importance to respecting the diversity of languages and cultures of its residents and enabling them to integrate appropriately into society.
What care services does CIBORIUS offer to make everyday life worth living?
We create structures and framework conditions, solid pillars on which we can rely. We are there for those in need of protection, from being available in problem situations to creating leisure activities for adults and young people. The team takes care of social issues, offers counselling support in the languages of origin and provides childcare and homework help.