by Thomas Schroeter | Feb 3, 2024 | FAQ: Facility Management
No. Although the terms are sometimes used interchangeably, the range of tasks of a facility manager encompasses much more than that of a janitor. While a facility manager is responsible for general management and primarily carries out administrative and commercial...
by Thomas Schroeter | Feb 3, 2024 | FAQ: Professional Services
The term “service” is often used as a synonym for “service”. However, if the term “service” is defined more narrowly, it refers to special additional services, particularly in the area of pre- and after-sales, maintenance and care....
by Thomas Schroeter | Feb 3, 2024 | FAQ: Professional Services
Service providers are companies or individuals who offer and provide services instead of producing physical goods. They perform specific tasks or provide services for customers and are paid for this. Services can cover a wide range of activities, from consulting...
by Thomas Schroeter | Feb 3, 2024 | FAQ: Professional Services
Companies can improve the quality of their services by listening to the needs and expectations of their customers, providing training for employees to improve their skills and competencies, optimizing processes to increase efficiency and effectiveness, and...
by Thomas Schroeter | Feb 3, 2024 | FAQ: Professional Services
The quality of services can be measured using various criteria, including reliability, responsiveness, competence, accessibility, courtesy, trustworthiness and much more. Customer feedback, evaluations and empirical studies are also important tools for assessing...
