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Quarter 2/2022

14. July 2022

Emergency call and service control center (NSL) is now VdS-certified nationwide

In the second quarter of 2022, CIBORIUS succeeded in completing certification of the emergency call and service control center (NSL) in accordance with VdS 3138.

The CIBORIUS NSL system manages and documents alarms and is primarily responsible for responding immediately to emergency messages that precisely meet the requirements of the situation in question. Depending on the type of alarm, e.g. fire or burglary, a few seconds can make all the difference when it comes to saving lives, preventing crime and securing the future of entire locations.

Therefore, the professional application of NSL procedures and their recognition according to VdS 3138 is required.

To ensure the openness of the system and more precise networking, the IT specialists at our partner Security Robotics developed its own ROI software (Robot Ontology Interface). This software integrates end devices such as robots, sensors and cameras, as well as software such as CIBORIUS’ integrated control center software LISA from Dr. Pfau telecontrol technology, to form an overall safety system.

DIN 77200-2 and other certifications

CIBORIUS Security & Service Solutions Berlin GmbH is one of the first security service providers in Germany to be certified in the extended area of DIN 77200.

DIN 77200-2 covers the extended requirements for special service areas and sets higher standards, for example for the area of security services for the protection of refugees and asylum shelters (Chapter 8).

The CIBORIUS Group currently holds the following certificates:

    • DIN 77200 1
    • DIN 77200 2
    • ISO 9001:2015
    • ISO 14001:2015
    • VDS 3138 Emergency call and service control center
    • VDS 2172 Intervention agencies
    • AMS of the VBG

The CIBORIUS Group continuously optimizes its processes, because quality means never standing still!

New customers of the CIBORIUS Group

CIBORIUS Security & Service Solutions Stuttgart GmbH:

    • Max Rubner Institute Karlsruhe
    • City of Kornwestheim | Leisure park
    • Schwarz Group
    • Toom Baumarkt GmbH, REWE Group | Order extension

CIBORIUS Security & Service Solutions Mannheim GmbH:

    • Toom Baumarkt GmbH, REWE Group | Order extension
    • City of Mannheim | Contract extension
    • Polytan GmbH

CIBORIUS Security & Service Solutions Berlin GmbH:

    • Federal Ministry
    • DEKA Bank | Events nationwide
    • ISS Energy Services GmbH
    • State Office for Refugee Affairs| Order extension
    • Lichtenberg District Office of Berlin| Contract extension
    • Senate Department for Justice | Regional Court Frankfurt / Oder
    • Stiftung Berliner Leben| Order expansion
    • Max Bögl

CIBORIUS Security & Service Solutions Frankfurt am Main GmbH:

    • Langen Local Court
    • DB Sicherheit GmbH | Order extension
    • McDonald’s Germany LLC
    • Joke Event AG
    • Event in Focus GmbH & Co KG
    • Bingen Tourism & Congress GmbH
    • Municipality of Grävenwiesbach

#CIBORIUSGroup #CIBORIUSNSL #emergency call and service control center #intervention center #CIBORIUScertification #SecurityRobotics #DIN77200 #ISO9001 #ISO14001 #VDS3138 #AMSderVBG

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