{"id":23813,"date":"2026-08-20T05:41:52","date_gmt":"2026-08-20T05:41:52","guid":{"rendered":"https:\/\/security.de\/glossar\/iso-9001-quality-management"},"modified":"2026-08-20T05:41:52","modified_gmt":"2026-08-20T05:41:52","slug":"iso-9001-quality-management","status":"publish","type":"post","link":"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management","title":{"rendered":"ISO 9001"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.5&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p class=\"cg-beleg\"><strong><a rel=\"popover\" data-title=\"CIBORIUS\" data-post-id=\"19521\" class=\"sr-glossary-link\" aria-label=\"CIBORIUS\" href=\"https:\/\/security.de\/glossar\/ciborius\">CIBORIUS<\/a> is certified to <a rel=\"popover\" data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" href=\"https:\/\/security.de\/glossar\/iso-9001\">ISO 9001<\/a>.<\/strong><\/p>\n<p><strong><span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/glossar\/iso-9001\">ISO 9001<\/span><\/strong> is the most important international standard for <strong>quality management systems<\/strong>. It sets cross-sector minimum requirements that organisations have to meet in order to deliver products and services consistently \u2013 products and services that meet customer expectations as well as statutory and regulatory requirements.<\/p>\n<div style=\"background: #1e2a38; padding: 24px 28px; margin: 32px 0; border-radius: 8px;\">\n<div style=\"margin-bottom: .5rem;\"><span style=\"color: #fff; font-size: 18px; font-weight: 600;\">Looking for a professional security provider?<\/span><br\/><span style=\"color: #a0aab4; font-size: 15px;\">Nationwide \u00b7 Certified quality \u00b7 Highest standards<\/span><\/div>\n<div><a style=\"display: inline-block; border: 1px solid #fff; color: #fff; padding: 12px 24px; text-decoration: none; border-radius: 4px; font-size: 14px;\" href=\"\/en\/ciborius-security\/certifications\">See our certifications<\/a><\/div>\n<\/div>\n<p>The standard is published by the International Organization for Standardization (ISO) and is recognised worldwide. In principle it applies to any organisation \u2013 regardless of size, sector or location.<\/p>\n<h2>Current state of the standard (2026)<\/h2>\n<ul>\n<li><strong><span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/glossar\/iso-9001\">ISO 9001<\/span>:2015<\/strong> \u2013 the version currently in force (German version: DIN EN <span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/glossar\/iso-9001\">ISO 9001<\/span>:2015)<\/li>\n<li><strong>ISO\/DIS 9001:2025<\/strong> \u2013 draft of the coming revision (publication planned for autumn 2026)<\/li>\n<li><strong><span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/glossar\/iso-9001\">ISO 9001<\/span>:2015\/Amd 1:2024<\/strong> \u2013 additions on climate-related action<\/li>\n<\/ul>\n<p>The coming 2026 revision will place greater emphasis on digitalisation, sustainability, quality culture and ethical conduct.<\/p>\n<h2>Purpose and significance<\/h2>\n<p><span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/glossar\/iso-9001\">ISO 9001<\/span> aims to strengthen an organisation&#8217;s ability to deliver products and services that consistently meet customer requirements. At the same time, the quality management system itself is to be subject to continuous improvement. The standard builds confidence in the quality and reliability of the organisation and raises customer satisfaction.<br\/>Worldwide, more than 1.2 million organisations in over 189 countries are certified to <span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/glossar\/iso-9001\">ISO 9001<\/span>. In Germany, around 51,000 organisations hold such a certification.<\/p>\n<h2>Core areas of requirement<\/h2>\n<p>The current standard is based on the High Level Structure with ten clauses and requires:<\/p>\n<ul>\n<li>Context of the organisation (analysis of external and internal issues, interested parties)<\/li>\n<li>Leadership and commitment on the part of top management<\/li>\n<li>Planning with a risk-based approach<\/li>\n<li>Support (resources, competences, documentation)<\/li>\n<li>Operation (process planning, product development, service delivery)<\/li>\n<li>Performance evaluation (monitoring, measurement, analysis, internal audits)<\/li>\n<li>Improvement (corrective action, continuous improvement)<\/li>\n<\/ul>\n<h2>Process approach and principles<\/h2>\n<p><span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/glossar\/iso-9001\">ISO 9001<\/span> follows a process-oriented approach based on the PDCA cycle (plan-do-check-act). The standard requires the interactions between processes to be set out, and risk-based thinking to be built into all activities.<br\/>The seven quality management principles of ISO 9000 form the conceptual basis:<\/p>\n<ul>\n<li>Customer focus<\/li>\n<li>Leadership<\/li>\n<li>Engagement of people<\/li>\n<li>Process approach<\/li>\n<li>Improvement<\/li>\n<li>Evidence-based decision making<\/li>\n<li>Relationship management<\/li>\n<\/ul>\n<h2>How it differs from industry-specific standards<\/h2>\n<p><span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/glossar\/iso-9001\">ISO 9001<\/span> is a generic system standard that serves as the basis for industry-specific quality standards:<\/p>\n<ul>\n<li><strong>IATF 16949<\/strong> \u2013 for the automotive industry (stricter requirements than <span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/glossar\/iso-9001\">ISO 9001<\/span>)<\/li>\n<li><strong>ISO 13485<\/strong> \u2013 for manufacturers of medical devices<\/li>\n<li><strong>EN 15224<\/strong> \u2013 for healthcare<\/li>\n<li><strong><a rel=\"popover\" data-title=\"DIN 77200\" data-post-id=\"20063\" class=\"sr-glossary-link\" aria-label=\"DIN 77200\" href=\"https:\/\/security.de\/glossar\/din-77200\">DIN 77200<\/a><\/strong> \u2013 for security services (goes beyond <span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/glossar\/iso-9001\">ISO 9001<\/span> with industry-specific requirements)<\/li>\n<\/ul>\n<p>While <span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/glossar\/iso-9001\">ISO 9001<\/span> defines general quality requirements, industry-specific standards add further, specialised ones.<\/p>\n<h2>The certification procedure<\/h2>\n<p>Certification is carried out by <strong>accredited, independent certification bodies<\/strong> (for example T\u00dcV, DEKRA, DQS, <a rel=\"popover\" data-title=\"VdS\" data-post-id=\"20074\" class=\"sr-glossary-link\" aria-label=\"VdS Schadenverh\u00fctung GmbH\" href=\"https:\/\/security.de\/glossar\/vds\">VdS<\/a>).<br\/>The procedure comprises:<\/p>\n<ul>\n<li><strong>Stage 1 audit<\/strong> \u2013 review of documentation and readiness assessment<\/li>\n<li><strong>Stage 2 audit<\/strong> \u2013 the main audit, examining effectiveness in practice (one to two days depending on company size)<\/li>\n<li><strong>Issue of the certificate<\/strong> once the audit is passed<\/li>\n<\/ul>\n<p>Certificates are valid for <strong>three years<\/strong>, with annual surveillance audits. After three years a recertification audit is required.<\/p>\n<h2>Cost and time required<\/h2>\n<p>The cost of <span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/glossar\/iso-9001\">ISO 9001<\/span> certification varies with company size, headcount and process complexity:<\/p>\n<ul>\n<li>Small companies: 3,000 to 8,000 euros (for three years including surveillance audits)<\/li>\n<li>Medium-sized companies: 8,000 to 25,000 euros<\/li>\n<li>Large companies: from 25,000 euros<\/li>\n<\/ul>\n<p>Implementing a quality management system normally takes two to six months. The internal effort for preparation averages around 80 hours.<\/p>\n<h2>Benefits of certification<\/h2>\n<p><strong>For organisations:<\/strong> improved business processes, higher customer satisfaction, reduced risk, process optimisation, lower costs, access to tenders, greater market confidence, improved competitiveness.<br\/><strong>For customers and partners:<\/strong> verifiable quality, reliability in service delivery, and assurance regarding statutory compliance.<\/p>\n<h2>Integration with other management systems<\/h2>\n<p>Thanks to the common High Level Structure, <span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/glossar\/iso-9001\">ISO 9001<\/span> is compatible with other management system standards such as:<\/p>\n<ul>\n<li>ISO 14001 (environmental management)<\/li>\n<li>ISO 45001 (occupational health and safety management)<\/li>\n<li>ISO 27001 (information security)<\/li>\n<\/ul>\n<p>This makes it easier to integrate several management systems within one company.<\/p>\n<h2>Related standards<\/h2>\n<ul>\n<li><strong>ISO 9000<\/strong> \u2013 fundamentals and vocabulary for quality management systems<\/li>\n<li><strong>ISO 9004<\/strong> \u2013 guidance for sustained success and self-assessment<\/li>\n<li><strong>ISO 19011<\/strong> \u2013 guidelines for auditing management systems<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CIBORIUS is certified to ISO 9001. The world&#8217;s most widely used standard for quality management systems requires processes, responsibilities and improvement measures to be governed traceably, and it is verified in regular audits by an independent body.<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_linkdex":"","_yoast_wpseo_content_score":"","_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_cms_nav_minihome":"","_cover_hash":"","_customize_changeset_uuid":"","_dp_original":"","_et_autogenerated_title":"","_et_body_layout_enabled":"","_et_body_layout_id":null,"_et_builder_dynamic_assets_loading_attr_threshold":"","_et_builder_version":"","_et_default":"","_et_enabled":"","_et_footer_layout_enabled":"","_et_footer_layout_id":null,"_et_header_layout_enabled":"","_et_header_layout_id":null,"_et_onboarding_created":"","_et_pb_ab_current_shortcode":"","_et_pb_ab_subjects":"","_et_pb_built_for_post_type":"","_et_pb_custom_css":"","_et_pb_enable_shortcode_tracking":"","_et_pb_excluded_global_options":"","_et_pb_first_image":"","_et_pb_gutter_width":"","_et_pb_module_type":"","_et_pb_page_layout":"","_et_pb_post_hide_nav":"","_et_pb_row_layout":"","_et_pb_show_page_creation":"","_et_pb_show_title":"","_et_pb_side_nav":"","_et_pb_truncate_post":"<div class=\"et_pb_section et_pb_section_3 cg-section et_section_regular\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_row et_pb_row_3 cg-row\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_3 cg-column  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_3 cg-module cg-text  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><a rel=\"popover\" data-title=\"CIBORIUS\" data-post-id=\"19521\" class=\"sr-glossary-link\" aria-label=\"CIBORIUS\" href=\"https:\/\/security.de\/glossar\/ciborius\">CIBORIUS<\/a> is certified to <a rel=\"popover\" data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" href=\"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management\">ISO 9001<\/a>.<br\/>\n<span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management\">ISO 9001<\/span> is the most important international standard for quality management systems. It sets cross-sector minimum requirements that organisations have to meet in order to deliver products and services consistently \u2013 products and services that meet customer expectations as well as statutory and regulatory requirements.\n<p>Looking for a professional security provider?Nationwide \u00b7 Certified quality \u00b7 Highest standards<br\/>\nSee our certifications<\/p>\n<p>The standard is published by the International Organization for Standardization (ISO) and is recognised worldwide. In principle it applies to any organisation \u2013 regardless of size, sector or location.<br\/>\nCurrent state of the standard (2026)<\/p>\n<p><span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management\">ISO 9001<\/span>:2015 \u2013 the version currently in force (German version: DIN EN <span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management\">ISO 9001<\/span>:2015)<br\/>\nISO\/DIS 9001:2025 \u2013 draft of the coming revision (publication planned for autumn 2026)<br\/>\n<span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management\">ISO 9001<\/span>:2015\/Amd 1:2024 \u2013 additions on climate-related action<\/p>\n<p>The coming 2026 revision will place greater emphasis on digitalisation, sustainability, quality culture and ethical conduct.<br\/>\nPurpose and significance<br\/>\n<span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management\">ISO 9001<\/span> aims to strengthen an organisation&#8217;s ability to deliver products and services that consistently meet customer requirements. At the same time, the quality management system itself is to be subject to continuous improvement. The standard builds confidence in the quality and reliability of the organisation and raises customer satisfaction.Worldwide, more than 1.2 million organisations in over 189 countries are certified to <span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management\">ISO 9001<\/span>. In Germany, around 51,000 organisations hold such a certification.<br\/>\nCore areas of requirement<br\/>\nThe current standard is based on the High Level Structure with ten clauses and requires:<\/p>\n<p>Context of the organisation (analysis of external and internal issues, interested parties)<br\/>\nLeadership and commitment on the part of top management<br\/>\nPlanning with a risk-based approach<br\/>\nSupport (resources, competences, documentation)<br\/>\nOperation (process planning, product development, service delivery)<br\/>\nPerformance evaluation (monitoring, measurement, analysis, internal audits)<br\/>\nImprovement (corrective action, continuous improvement)<\/p>\n<p>Process approach and principles<br\/>\n<span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management\">ISO 9001<\/span> follows a process-oriented approach based on the PDCA cycle (plan-do-check-act). The standard requires the interactions between processes to be set out, and risk-based thinking to be built into all activities.The seven quality management principles of ISO 9000 form the conceptual basis:<\/p>\n<p>Customer focus<br\/>\nLeadership<br\/>\nEngagement of people<br\/>\nProcess approach<br\/>\nImprovement<br\/>\nEvidence-based decision making<br\/>\nRelationship management<\/p>\n<p>How it differs from industry-specific standards<br\/>\n<span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management\">ISO 9001<\/span> is a generic system standard that serves as the basis for industry-specific quality standards:<\/p>\n<p>IATF 16949 \u2013 for the automotive industry (stricter requirements than <span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management\">ISO 9001<\/span>)<br\/>\nISO 13485 \u2013 for manufacturers of medical devices<br\/>\nEN 15224 \u2013 for healthcare<br\/>\n<a rel=\"popover\" data-title=\"DIN 77200\" data-post-id=\"20063\" class=\"sr-glossary-link\" aria-label=\"DIN 77200\" href=\"https:\/\/security.de\/en\/glossary\/din-77200-standard\">DIN 77200<\/a> \u2013 for security services (goes beyond <span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management\">ISO 9001<\/span> with industry-specific requirements)<\/p>\n<p>While <span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management\">ISO 9001<\/span> defines general quality requirements, industry-specific standards add further, specialised ones.<br\/>\nThe certification procedure<br\/>\nCertification is carried out by accredited, independent certification bodies (for example T\u00dcV, DEKRA, DQS, <a rel=\"popover\" data-title=\"VdS\" data-post-id=\"20074\" class=\"sr-glossary-link\" aria-label=\"VdS Schadenverh\u00fctung GmbH\" href=\"https:\/\/security.de\/glossar\/vds\">VdS<\/a>).The procedure comprises:<\/p>\n<p>Stage 1 audit \u2013 review of documentation and readiness assessment<br\/>\nStage 2 audit \u2013 the main audit, examining effectiveness in practice (one to two days depending on company size)<br\/>\nIssue of the certificate once the audit is passed<\/p>\n<p>Certificates are valid for three years, with annual surveillance audits. After three years a recertification audit is required.<br\/>\nCost and time required<br\/>\nThe cost of <span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management\">ISO 9001<\/span> certification varies with company size, headcount and process complexity:<\/p>\n<p>Small companies: 3,000 to 8,000 euros (for three years including surveillance audits)<br\/>\nMedium-sized companies: 8,000 to 25,000 euros<br\/>\nLarge companies: from 25,000 euros<\/p>\n<p>Implementing a quality management system normally takes two to six months. The internal effort for preparation averages around 80 hours.<br\/>\nBenefits of certification<br\/>\nFor organisations: improved business processes, higher customer satisfaction, reduced risk, process optimisation, lower costs, access to tenders, greater market confidence, improved competitiveness.For customers and partners: verifiable quality, reliability in service delivery, and assurance regarding statutory compliance.<br\/>\nIntegration with other management systems<br\/>\nThanks to the common High Level Structure, <span data-title=\"ISO 9001\" data-post-id=\"20211\" class=\"sr-glossary-link\" aria-label=\"ISO 9001\" data-href=\"https:\/\/security.de\/en\/glossary\/iso-9001-quality-management\">ISO 9001<\/span> is compatible with other management system standards such as:<\/p>\n<p>ISO 14001 (environmental management)<br\/>\nISO 45001 (occupational health and safety management)<br\/>\nISO 27001 (information security)<\/p>\n<p>This makes it easier to integrate several management systems within one company.<br\/>\nRelated standards<\/p>\n<p>ISO 9000 \u2013 fundamentals and vocabulary for quality management systems<br\/>\nISO 9004 \u2013 guidance for sustained success and self-assessment<br\/>\nISO 19011 \u2013 guidelines for auditing management systems<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n","_et_pb_truncate_post_date":"2026-08-20 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