Your service partner CIBORIUS: Maximum quality and partnership
Quality is our benchmark. At CIBORIUS, we go beyond standards to ensure maximum transparency and satisfaction. As your partner, we identify potential weak points, develop customized concepts and ensure continuous improvement through internal and external tests.
Certified quality
Reliable quality: partnership-based support with CIBORIUS
At CIBORIUS, quality is not an empty promise, but a measurable standard. We rely on industry standards and certificates to ensure maximum transparency. But for us, quality goes beyond mere standards – it is the yardstick for the satisfaction of our clients. As your partner, we see ourselves not only as a service provider, but also as a reliable support at your side.
Together with you, we identify potential vulnerabilities through comprehensive security analyses and develop customized concepts. Our experienced teams from operations, project management and quality management are at your side from the initial consultation through to implementation on site. Through internal and external tests, we ensure continuous improvement of our processes and thus guarantee consistently high quality – so that you can always rely on us.
Certification: Quality management according to ISO 9001
Our work processes have been optimized with the help of the quality management system in accordance with DIN EN ISO 9001:2015. This enables us to guarantee our customers reliability and increase their satisfaction.
DEKRA certificate ISO 9001:2015 German
(all GmbHs of the CIBORIUS Group)
At a glance: Eight principles of quality management:
- Customer orientation
- Responsibility of the management
- Involvement of the people involved
- Process-oriented approach
- System-oriented management approach
- Continuous improvement
- Fact-based decision-making approach
- Supplier relationships for mutual benefit
Certification according to DIN 77200 for security services
The DIN 77200 standard specifies which requirements and standards are essential for the provision of security services. The organizational implementation, personnel management issues and the effective operation of the company are examined and optimized.
DEKRA certificate DIN 77200 German
(all GmbHs of the CIBORIUS Group)
DEKRA certificate DIN 77200 English
(all GmbHs of the CIBORIUS Group)
Environmental management certification in accordance with ISO 14001
We have introduced an environmental management system in our companies in order to improve our environmental performance and achieve defined environmental targets. The ISO 14001 standard defines the requirements for this.
Frankfurt am Main branch: VdS certification for the emergency call and service control center (NSL)
CIBORIUS has had its emergency call and service control center (NSL) in Frankfurt am Main certified in accordance with the VdS guidelines for security services.
This means that CIBORIUS assumes responsibility for all security services required to secure protected objects. In order to protect properties optimally and safely, hazard messages are transmitted immediately and reliably to the connected units (technical service, alarm service and intervention service).
The so-called security chain and its sub-processes are permanently monitored and their functionality is ensured. An individual security chain is planned for each property according to the existing protection requirements. Each individual sub-process is measurable and traceable (reporting). This ensures that everything runs smoothly and according to plan from the time the alarm is triggered and the transfer to the security chain to the final reporting.
The VdS certificate attests to the optimum security of the protected objects. This means that the emergency call and service control center (NSL) remains an important component of the security services offered.
VdS certification for emergency call and service control center (NSL)
Locations in Berlin, Erfurt, Stuttgart and Mannheim: recognized as an intervention agency according to VdS 2172
Intervention agencies have the task of quickly recognizing and assessing dangers and initiating measures agreed in advance. Modern monitoring technology enables a precise assessment of the situation.
The CIBORIUS locations in Berlin, Erfurt, Stuttgart and Mannheim have been recognized by VdS as intervention centres with a certificate.
VBG certification “AMS – Occupational health and safety with a system”
“Good occupational health and safety leads to a high quality of work and promotes the productivity, performance and motivation of your employees.” (VBG, VBG Fachwissen AMS – Arbeitsschutz mit System, revised version 5.0/2018-04).
Following the introduction of the “AMS – Systematic Occupational Health and Safety” at CIBORIUS Security & Service Solutions Berlin GmbH, the systematic and effective occupational health and safety was assessed and certified by a VBG expert auditor. CIBORIUS Security & Service Solutions Berlin GmbH has thus been recognized as a safe and healthy company that systematically prevents accidents at work, occupational illnesses and work-related health hazards.
VBG certificate, AMS – Systematic occupational health and safety (PDF)
Berlin branch
Frankfurt branch
Mannheim branch
Stuttgart branch
Certification IHK: Training companies
CIBORIUS meets the requirements for a training company. In-depth skills and sound knowledge are taught in a qualified manner at each of our locations. All respective chambers of industry and commerce have confirmed this in writing.
CIBORIUS is making an important contribution to the future viability of these cities through its active commitment to securing the next generation.
Berlin branch
Erfurt branch
Frankfurt am Main branch
Mannheim branch
Stuttgart branch
FAQ – Quality & Certification: Questions and answers
What role does employee training play in quality management?
Employee training is a central component of quality management. Well-trained employees understand the requirements and processes of the quality management system better and can contribute more effectively to maintaining and improving quality standards. Training promotes quality awareness, improves performance and ensures that all employees are up to date with best practices and standard requirements.
What costs are associated with ISO certification?
The costs for ISO certification vary depending on the size and complexity of the company, the number of locations and the scope of the certification. They usually include expenses for the implementation of the quality management system, training, internal audits and the fees of the external certification body. An exact cost estimate can be obtained through a consultation with an experienced quality management consultant.
How does the certification process for quality management systems work?
The certification process for quality management systems begins with an internal review and the implementation of a quality management system in accordance with the requirements of the desired standard (e.g. ISO 9001). This is followed by an external audit by an accredited certification body, which checks the system for conformity. After a successful audit, the certificate is issued. Regular surveillance audits are necessary to maintain the certification.
What advantages does ISO certification offer a company?
ISO certifications offer numerous benefits, including improved process quality, higher customer satisfaction and access to new markets. They promote a systematic approach to process improvement and compliance with legal requirements. ISO certifications increase the trust of customers and business partners and help to minimize risks and increase operational efficiency.
Why are quality management and certifications important for companies?
Quality management and certifications are crucial for companies as they ensure that products and services meet the specified standards and customer requirements. Certifications such as ISO 9001 increase customer confidence, improve operational efficiency and reduce errors. A robust quality management system contributes to continuous improvement and competitiveness and facilitates access to new markets.
How do CIBORIUS customers benefit from the constant adaptation to new requirements through certification culture?
The certification culture not only ensures quality, but also enables constant innovation. Customers receive state-of-the-art services and benefit from a partner who actively responds to changes in the security industry. The certification culture ensures continuous optimisation of services.
How does the “AMS – Systematic Occupational Health and Safety” certification help CIBORIUS customers to select a safe service provider?
The “AMS – Systematic Occupational Health and Safety” certification proves that CIBORIUS fulfils the highest standards in occupational health and safety. Customers can rest assured that they are working with a partner that prioritises the health and safety of its employees and therefore provides reliable services. The certification provides a reliable basis for selecting a service provider with the highest level of security expertise.